What’s Required For A Successful Practice

My first dental office had one door in and one door out. There was no “back door” the doctor or I could sneak into or out. Having one entry/exit would be a no-go for some. For me, I noted that it forced our doctors and team members to see what our Guests would see and...

“Why major in minor things?”

I heard Tony Robbins say it one time on a CD years ago and it immediately set the bar higher for my own achievements: “Why major in minor things?” It’s like dreaming. If you’re going to dream about your future, why not dream bigger than you are right now? There is no...

When You’re Not Getting What You Want

As kids, we could throw a fit. I remember both my kids – they each threw fewer than 3 or 4 tantrums. Once they found that no matter how much they screamed or pounded fists on the ground, the only result was firm, swift discipline, they gave up. No point in pursuing...