We’ve All Got ‘Em: One-visit patients that never return

Every dental practice, every business out there, has this problem. They invest a ton of cash to generate a new patient, client, customer. People call, show up, buy whatever. But, the worst possible thing happens…after they leave, they don’t refer anyone and they never return. The relationship is short-lived and extremely UNprofitable. Not a single […]

The Results Are In…What’s Your Biggest Challenge?

A couple of weeks ago I asked y’all to help me out by answering a survey about your biggest challenges in business and the results are in: 1. Getting new patients was the number 1 challenge that dentists faced in their practice. 2. Operating as an effective CEO of your practice was the second challenge […]

I’m not the only one…what Farran and Workman think of “Offers” for New Patients

For over two decades and for the last 15 of those years, I’ve put into practice both in my own dental office and 100s of others: Leveraging new patient offers to induce a patient (or convince) to make an appointment as a new patient. And, I’m not alone. Two of the most successful dentists in […]

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